Refund policy

 

               Return Policy - Roses Accessories    

1. All Sales Are Final:

   - We do not accept returns or exchanges, except in the case of defective items purchased from our store or pop-up market on the day of purchase.

2. Defective Items:

   - If your item is defective, please contact us within 7 days of purchase via email, providing a detailed explanation of the issue along with pictures of the defective item.

3. Free Repairs:

   - We offer free repairs within 7 days of purchase.

   - To initiate a repair, the buyer must:

      - Send an email explaining the issue with pictures of the broken item.

      - Return all parts of the item.

      - Be responsible for shipping costs both ways.

4. Exclusions:

   - Rings cannot be repaired.

5. Quality Assurance:

   - Our commitment is to provide each customer with a unique and exceptional experience.

   - We strive to deliver pieces that are minimally manipulated, unworn, and in the shiniest condition possible.

For any inquiries or assistance, please contact us at rosesaccessoriesbrand@gmail.com

*Note: This policy is subject to change, and customers are encouraged to review the latest version on our website or contact customer support for the most up-to-date information.*